Responsible Betting

At 389bet Responsible Gaming
Stay Safe, Have Fun

Betting should be a source of entertainment — not stress or anxiety. 389bet believes every player deserves a safe and informed betting experience.

18+ Age Restriction
24/7 Support Services
100% Self-Exclusion Protection
Free Counselling

Why Does Responsible Gaming Matter?

Online betting has become a popular form of entertainment for millions of people across Bangladesh. Placing bets on cricket, football, or any other sport can be a lot of fun — but only when you stay in control.

At 389bet, responsible gaming isn't just a rule — it's our core philosophy. We want every user to bet in a healthy, informed, and enjoyable way. Chasing losses at the cost of your peace of mind is never worth it.

According to the World Health Organization, problem gambling is a behavioral disorder that can seriously affect family life, work, and mental health. That's why 389bet encourages every player to regularly evaluate their betting habits.

Keep in Mind: Betting is for entertainment. Chasing losses by wagering more to win back what you've lost is the biggest mistake you can make.

Healthy Betting Habits Checklist

Each of the following helps keep your betting experience a positive one

Set a budget in advance and never place bets beyond that limit.

Think of betting as entertainment, not a way to make money.

Set a daily time limit for how long you spend betting.

Never bet when you're angry, frustrated, or under the influence of alcohol.

Resist the urge to chase losses by placing more bets to recover money you've already lost.

Spend quality time with family and friends — don't let betting pull you away from your social life.

389bet Protection Tools

We've built powerful tools for every player to help you stay in control of your betting.

Set Deposit Limits

You can set your own daily, weekly, or monthly deposit limits at any time. Lowering a limit takes effect immediately, while increasing one comes into force after 72 hours.

Session Time Limit

Set a maximum duration for each betting session. Once the time is up, 389bet will automatically log you out.

Cooling-Off Period

You can take a temporary break from betting for anywhere between 24 hours and 6 weeks. During this time, your account will be automatically restricted.

Self-Exclusion

If you feel you're unable to control your betting, you can activate a permanent self-exclusion for anywhere between 6 months and 5 years. This cannot be reversed.

Loss Limit

Decide in advance the maximum amount you're comfortable losing within a given period. Once that limit is reached, your account will be automatically paused.

Help & Counselling

389bet's Responsible Betting team is here for you 24/7, every day of the week. Reach out via live chat or email whenever you need support.

How to Use These Tools

Take control of your betting limits and protection settings in just a few simple steps.

Important: Once Self-Exclusion is activated, it cannot be cancelled before the chosen period ends. Please think carefully before making this decision.

If you run into any issues changing your settings, contact our support team: support@389bet.biz

1
Log In to Your Account

Log in to 389bet with your username and password. First-time users can access these tools immediately after registering.

2
Go to Profile Settings

Click your profile icon in the top-right corner of the screen and select the "Responsible Gaming" option.

3
Set Your Preferred Limits

Choose from deposit limits, session time, loss limits, or self-exclusion — select whichever you need and set your value.

4
Confirm

Once you confirm the setting, 389bet will apply it instantly. A confirmation email or SMS will be sent to you.

Recognize the Signs of Problem Gambling

If you notice any of the signs below in yourself or someone you know, it's time to seek help.

Repeatedly betting more in an attempt to recover money lost through betting.

Repeatedly failing to stop betting despite trying to quit.

Neglecting family, friends, or work because of betting.

Lying to family about the amount or frequency of your betting.

Feeling restless, anxious, or low when you're not betting.

Betting with borrowed money or dipping into your savings.

Constantly thinking about betting and planning your next wager.

Being unable to shift your focus away from betting and finding no enjoyment in anything else.

Asking for Help Takes Courage: If you notice any of these signs in yourself, there's no need to feel ashamed. Reaching out to the 389bet support team or a professional counsellor is the smart thing to do.

How to Create a Betting Budget

The most important part of responsible gaming is setting a realistic budget. 389bet recommends that you only bet with money you can afford to lose — funds whose loss would not affect your day-to-day life.

At the start of each month, subtract your essential expenses — rent, food, healthcare, and family needs — from your total income. From what remains, set aside a specific portion you're comfortable spending on entertainment. That becomes your monthly betting budget.

3 Simple Rules for Setting Your Budget

  • Never spend more than 5% of your total income on betting.
  • Never bet more than your set daily limit.
  • Once your monthly budget runs out, take a break until the following month.

The Role of Family & Loved Ones

When it comes to problem betting, family and close friends are often the first to notice. If you feel someone in your family is betting excessively, approach them with empathy and support rather than anger.

Family members are also welcome to reach out to 389bet's responsible gaming team. We can provide guidance on how to support a loved one.

Protection for Under-18s

389bet strictly enforces an 18+ age policy. Date of birth is verified at registration, and a government-issued ID is required as part of the KYC process.

If there are children or teenagers in your household, use a PIN lock or parental controls on your device. Make sure that only adults can access the 389bet app and website.

Review Your Betting History

389bet gives every user full access to their complete betting history. Review your spending and win/loss record once a month — it helps you see the real picture and adjust your habits if needed.

Core Principles of Responsible Betting

Budget ControlHighest Priority
Time ManagementCritically Important
Emotional ControlEssential
Family AwarenessImportant
Taking a BreakEmergency

Ask Yourself These Questions

Do you know how much you spent on betting last month?

Do you feel uneasy when asked to stop betting?

Has betting ever affected your sleep or your work?

Have you ever hidden your betting activity from family?

Have you ever placed more bets out of anger or frustration after a loss?

If you answered yes to even one of these questions, please contact our support team.

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Play Safe, Stay Happy

Betting at 389bet isn't just about winning — it's about responsible, enjoyable entertainment. Sign up today and use our suite of protection tools to bet with complete peace of mind.

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