Your personal information matters to us. This Privacy Policy clearly explains how 389bet collects, uses, and protects your data.
Last Updated: January 2026To protect your privacy on 389bet, we employ multiple layers of security.
All your data is secured with 256-bit SSL encryption. From login to payment, every transaction is completed through encrypted channels.
Your data is stored on secure, protected servers. Firewalls and access controls are in place to guard against unauthorized access.
389bet never sells your personal data to third parties. We use your information solely to deliver our services.
Documents submitted for identity verification are kept strictly confidential and may only be accessed by trained personnel.
You may request to update, correct, or delete your data at any time. We respect your rights.
Our systems are regularly audited by third-party security experts to ensure your data remains protected at all times.
389bet is one of Bangladesh's most trusted online betting platforms. We believe your privacy is a fundamental right. This Privacy Policy explains how 389bet collects, stores, uses, and protects your personal information.
By using the 389bet website or app, you agree to this Privacy Policy. Please read it carefully before using our services. If any part is unclear, feel free to reach out to our support team.
Important: This Privacy Policy is 389bet's Terms and Conditions linked to. Please read both together.
389bet collects the following types of information. Each piece of data is collected for a specific purpose — nothing more, nothing less.
Our Commitment: 389bet only collects what's necessary — we never ask for excessive or irrelevant information.
389bet collects your information through several methods, each transparent and consent-based:
| How We Collect It | What Data We Collect | Reason |
|---|---|---|
| Registration Form | Name, email, mobile number, date of birth | Create Account |
| KYC Verification | ID document, proof of address | Identity Verification |
| Payment Transactions | Mobile Banking / Bank Details | Deposits & Withdrawals |
| Cookies & Sessions | Browsing behavior & preferences | Service Improvement |
| Customer Support | Chat & Email Records | Dispute Resolution |
389bet uses your information solely for the purposes listed below. We never use your data outside of these stated purposes:
Marketing communications: If you no longer wish to receive promotional messages from 389bet, simply let our support team know at any time and we will opt you out.
389bet never sells your personal information or shares it with third parties without reason. However, there are limited circumstances where data may be shared:
Only the minimum necessary information is shared with payment gateways, KYC verification agencies, and technical infrastructure providers. These partners are legally bound to uphold 389bet's privacy standards.
389bet may be required to disclose information in response to a court order, request from a government regulatory body, or a lawful demand from law enforcement authorities.
To comply with international AML (Anti-Money Laundering) guidelines, details of suspicious transactions may be reported to the relevant authorities.
What We Don't Do: 389bet never sells your information to advertisers, data brokers, or any other commercial third parties.
389bet's website and app use cookies and similar technologies. Cookies are small files stored on your device that help improve your browsing experience.
You can manage or disable cookies through your browser settings. However, disabling essential cookies may prevent certain key features of 389bet from working correctly.
389bet does not retain your data indefinitely. Each type of information has a defined retention period:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial regulatory directives |
| KYC Documents | 5 Years | AML Compliance |
| Customer Support Logs | 3 years | Dispute Resolution |
| Cookie & Session Data | Session end or 30 days | Platform Functionality |
Once the designated retention period expires, your data is securely deleted or permanently anonymized.
As a 389bet user, you have important rights regarding your own data. We fully respect all of these rights:
To exercise any of these rights, please email us: support@389bet.biz — We typically respond within 30 days.
389bet is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to minors. Age is verified at registration, and date of birth is confirmed during the KYC process.
If a minor is found to have created an account, that account will be immediately closed and all associated data will be deleted. To learn more about responsible betting, visit our Responsible Play View page.
For Parents: If you believe your child is using 389bet, please support@389bet.bizto get in touch.
389bet follows the highest industry standards to protect your data. Our security measures include:
That said, no digital system is completely impenetrable. In the event of a security breach, we will notify affected users as promptly as possible and take immediate steps to resolve the issue.
389bet may update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, a notification will be sent to your registered email or via SMS.
Continuing to use 389bet after any changes have been made will be considered your acceptance of the updated Privacy Policy. We recommend checking this page from time to time.
Notification: For significant changes, we will notify you at least 14 days in advance.
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:
We take all privacy-related concerns seriously. Our dedicated Data Protection Team is ready to resolve your issue promptly.
Your privacy is fully protected at 389bet. Sign up with confidence and enjoy the best betting experience in Bangladesh.